{"id":4194,"date":"2023-02-02T12:34:22","date_gmt":"2023-02-02T12:34:22","guid":{"rendered":"https:\/\/revive-update.stg.onepunch.agency\/revive-ombudsman\/"},"modified":"2023-06-08T11:52:05","modified_gmt":"2023-06-08T11:52:05","slug":"revive-le-mediateur","status":"publish","type":"page","link":"https:\/\/revive-update.stg.onepunch.agency\/fr\/revive-le-mediateur\/","title":{"rendered":"Service de m\u00e9diation revive"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”intro” module_class=”s-overlay” _builder_version=”4.19.4″ _module_preset=”default” z_index=”3″ height=”100vh” custom_padding=”0px|0px|0px|0px|false|false” custom_css_main_element=”display: flex;||flex-direction: column;” locked=”off” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”display: flex;||flex-direction: column;||” custom_css_main_element_tablet=”display: flex;||flex-direction: column;”][et_pb_row custom_padding_last_edited=”on|phone” admin_label=”text” module_class=”uw-row” _builder_version=”4.19.4″ _module_preset=”default” width=”100%” max_width=”1200px” custom_padding=”|30px||30px|false|false” custom_padding_tablet=”|30px||30px|false|false” custom_padding_phone=”|20px||20px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”title-display-1 js-lines-load” _builder_version=”4.20.2″ _module_preset=”b320e979-ba81-4f68-91e8-92e3b9d49c83″ header_font=”ArcherBoldPro|700||on|||||” header_text_align=”center” header_text_color=”#FFFFFF” custom_margin=”||1rem||false|false” hover_enabled=”0″ header_text_shadow_style=”preset5″ header_text_shadow_horizontal_length=”0.01em” header_text_shadow_vertical_length=”0.02em” header_text_shadow_color=”rgba(18,43,73,0.4)” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Service de m\u00e9diation
\nrevive service<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”background” module_class=”ukiyo” _builder_version=”4.20.2″ _module_preset=”default” background_image=”https:\/\/revive-update.stg.onepunch.agency\/wp-content\/uploads\/2023\/05\/2020-REVIVE-volledige-reeks-Deel-2-fotografie-Valerie-Clarysse-46-LR.jpg” background_enable_video_mp4=”off” positioning=”absolute” width=”100%” max_width=”100%” height=”100%” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” admin_label=”button scroll next” module_class=”uw-row” _builder_version=”4.19.4″ _module_preset=”default” positioning=”absolute” position_origin_a=”bottom_center” z_index=”3″ width=”100%” max_width=”1200px” custom_padding=”|30px|2.5rem|30px|false|false” custom_padding_tablet=”|30px||30px|false|false” custom_padding_phone=”0px|20px|24px|20px|false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” custom_css_main_element=”display: flex;||align-items: center;||justify-content: center;” global_colors_info=”{}”][et_pb_code module_class=”js-slide-up-load” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” module_id=”s-next” _builder_version=”4.20.2″ _module_preset=”default” custom_padding=”5rem||5rem||false|false” custom_padding_tablet=”3rem||3rem||false|false” custom_padding_phone=”1rem||1rem||false|false” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” module_class=”uw-s-row” _builder_version=”4.19.4″ _module_preset=”default” width=”100%” max_width=”1000px” module_alignment=”center” custom_padding=”|30px||30px|false|false” custom_padding_tablet=”|30px|1rem|30px|false|false” custom_padding_phone=”|20px|1rem|20px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.2″ _module_preset=”fbc556fd-532e-47c9-8ae3-9a265e8b7156″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Revive s’emploie \u00e0 fournir un service et une communication aussi positives que possible \u00e0 travers toutes les phases de tous les projets. Nous sommes n\u00e9anmoins pleinement conscients que les projets de construction ne sont pas r\u00e9alis\u00e9s sans coup f\u00e9rir et qu’en tant qu’habitant du quartier, client ou autre personne concern\u00e9e, il se peut que vous ne soyez pas toujours satisfait de nos services.<\/p>\n

Pour donner suite \u00e0 vos plaintes, questions ou remarques, nous avons \u00e9tabli le service de m\u00e9diation revive.[\/et_pb_text][et_pb_text module_class=”paragraph js-fade-in” _builder_version=”4.20.2″ _module_preset=”57d36f44-ff26-4a4b-862a-7b591205d329″ custom_padding=”1rem||||false|false” custom_padding_tablet=”0rem||||false|false” custom_padding_phone=”0rem||||false|false” custom_padding_last_edited=”on|tablet” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Pour quoi pouvez-vous vous adresser au service de m\u00e9diation ?<\/h5>\n

[\/et_pb_text][et_pb_text module_class=”paragraph js-fade-in” _builder_version=”4.20.2″ _module_preset=”fab1c308-66c6-4405-8788-831761677eee” custom_padding=”||||false|false” custom_padding_tablet=”0rem||||false|false” custom_padding_phone=”0rem||||false|false” custom_padding_last_edited=”on|tablet” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” global_colors_info=”{}” sticky_enabled=”0″]Le service de m\u00e9diation est pr\u00e9sent pour r\u00e9pondre \u00e0 toutes vos plaintes ou questions en premi\u00e8re ligne. Vous recherchez uniquement des informations ? Dans ce cas \u00e9galement, vous pouvez vous adresser au service de m\u00e9diation. L’objectif concret du service de m\u00e9diation est de vous aider et vous accompagner.[\/et_pb_text][et_pb_text module_class=”paragraph js-fade-in” _builder_version=”4.20.2″ _module_preset=”57d36f44-ff26-4a4b-862a-7b591205d329″ custom_padding=”1rem||||false|false” custom_padding_tablet=”0rem||||false|false” custom_padding_phone=”0rem||||false|false” custom_padding_last_edited=”on|tablet” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Le service de m\u00e9diation<\/h5>\n

[\/et_pb_text][et_pb_text module_class=”paragraph js-fade-in” _builder_version=”4.20.2″ _module_preset=”fab1c308-66c6-4405-8788-831761677eee” custom_padding=”||||false|false” custom_padding_tablet=”0rem||||false|false” custom_padding_phone=”0rem||||false|false” custom_padding_last_edited=”on|tablet” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” global_colors_info=”{}” sticky_enabled=”0″]En tant que Social Impact Developer, Susanne a \u00e9t\u00e9 d\u00e9sign\u00e9e comme m\u00e9diatrice au sein de revive. Elle est donc la personne de confiance qui \u00e9coute vos plaintes et pr\u00e9occupations. Bien qu’elle fasse partie de l’\u00e9quipe revive, elle traite votre question en toute ind\u00e9pendance. Personne n’interviendra dans cette question ni n’influencera le traitement de votre plainte.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” module_class=”uw-s-row” _builder_version=”4.20.2″ _module_preset=”default” width=”100%” max_width=”1000px” module_alignment=”center” custom_padding=”3rem|30px|3rem|30px|false|false” custom_padding_tablet=”1.5rem|30px|1.5rem|30px|false|false” custom_padding_phone=”1rem|20px|2rem|20px|false|false” custom_css_main_element=”display: flex;||align-items: center;” locked=”off” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”display: flex;||flex-direction: column;||” custom_css_main_element_tablet=”display: flex;||flex-direction: column;”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”|||0%|false|false” custom_padding_phone=”|||0%|false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”order: 2;||margin-bottom: 0!important;” custom_css_main_element_tablet=”order: 2;||margin-bottom: 0!important;”][et_pb_text module_class=”title-3 js-lines” _builder_version=”4.20.2″ _module_preset=”790315c9-ad74-42c2-af48-5a33a6547aff” custom_margin=”||1rem||false|false” custom_margin_tablet=”||1rem||false|false” custom_margin_phone=”||0.5rem||false|false” custom_margin_last_edited=”on|phone” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Donn\u00e9es de contact<\/h3>\n

[\/et_pb_text][et_pb_text module_class=”paragraph js-fade-in” _builder_version=”4.20.2″ _module_preset=”fab1c308-66c6-4405-8788-831761677eee” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Vous pouvez atteindre Susanne via :
– e-mail : ombudsvrouw@revive-update.stg.onepunch.agency<\/a>
– t\u00e9l\u00e9phone : 09 395 50 20<\/a><\/p>\n

Elle mettra tout en \u0153uvre pour vous aider au plus vite.<\/p>\n

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